Policy Evaluation Degradation
Incident
Report for Veracode
Resolved
The investigation revealed that this is a not a recent degradation, but a problem caused by previously known issues in policy evaluation. Veracode will continue to provide fixes for policy evaluation delays in the normal course of sustaining engineering. Customers that believe that they are seeing policy evaluation issues should contact Veracode Support.
This incident has been resolved.
This incident has been resolved.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue. Next update when there is significant progress on determining the root cause, or at 1:30PM EDT.
Update
Policy evaluation is degraded in US Commercial resulting in some customer policy compliance status updates being delayed. The root cause is being investigated. An update will be provided at 12:30PM EDT
Investigating
Investigating the issue.
This incident affected: Platform and Platform Services (Policy Service).