Elevated errors from Findings Service

Incident Report for Veracode

Resolved

The error rate has recovered and services are healthy. Additional monitoring will continue in the background.
Posted Aug 08, 2024 - 14:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2024 - 13:50 EDT

Identified

We have identified a potential cause an are working on a resolution. Next update 2:00 EDT
Posted Aug 08, 2024 - 13:40 EDT

Update

We are continuing to investigate this issue. We will update will update again by 1:30 EDT.
Posted Aug 08, 2024 - 13:00 EDT

Update

We are continuing to investigate this issue. We will update will update again by 1:00 EDT.
Posted Aug 08, 2024 - 12:23 EDT

Investigating

We are currently investigating an issues with elevated error rates coming from Findings Service.
Posted Aug 08, 2024 - 11:26 EDT
This incident affected: Platform Services (Findings Service).
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