Multiple platform services impacted by upstream vendor dependency issue

Incident Report for Veracode

Resolved

Platform access and functionality is functioning nomally. If there are concerns, please contact Veracode Support.
Posted Oct 20, 2025 - 21:43 EDT

Monitoring

Platform access and functionality has been restored. Impact from upstream vendors has been mitigated. Engineers continue to monitor the system. If there are concerns, please contact Veracode Support.
Posted Oct 20, 2025 - 19:00 EDT

Update

Platform access is intermittently impacted by upstream vendor impact. Some scans are successful. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing
Posted Oct 20, 2025 - 16:42 EDT

Update

Platform access is currently impacted by upstream vendor impact. Some scans are successful. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 15:41 EDT

Update

Platform access is currently impacted by upstream vendor impact. No new scans can be submitted. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still evolving and stabilizing.
Posted Oct 20, 2025 - 14:10 EDT

Update

Platform access is currently impacted by upstream vendor impact. No new scans can be submitted. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 12:08 EDT

Update

Platform access is currently intermittently impacted by upstream vendor impact. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 11:30 EDT

Update

Wait times and errors for Static, SCA and Dynamic scans are still above normal. Access to Platform reports is degraded. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 09:53 EDT

Update

Wait times and errors for Static, SCA and Dynamic scans are still above normal. Access to Platform reports is degraded. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 09:07 EDT

Update

Wait times and errors for Static, SCA and Dynamic scans are still above normal. Access to Platform reports is degraded. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 08:40 EDT

Update

Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 07:48 EDT

Update

Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 07:35 EDT

Update

Wait times and errors for Static and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
Posted Oct 20, 2025 - 07:01 EDT

Update

Veracode systems continue recovery
Posted Oct 20, 2025 - 06:22 EDT

Update

Veracode systems continue to recover
Posted Oct 20, 2025 - 06:11 EDT

Update

The vendor has implemented a fix, and systems are recovering.
Posted Oct 20, 2025 - 05:50 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 20, 2025 - 05:49 EDT
This incident affected: Platform, Software Composition Analysis (SCA) Services, Dynamic Analysis Services and Static Analysis (Static Analysis Services, IDE Scanner, Pipeline Scanner).